An interview with Veronique Hensen-Rijken

What does your job entail?

Veronique: My job has a lot of variety. The work mostly consists of weighing trucks and monitoring the trucks that enter and leave the warehouse. But I also pick up the phone, reply to emails, assist with the planning process and do administrative work.

What made you choose this job?

Veronique: I used to work as a hairdresser, but because of health reasons I had to search for something different. I started working at a warehouse and used to drive forklift trucks. I really liked the logistics side of this work, so I then started working as an order picker. After working these jobs I wanted to use this experience in a more administrative role. Because of my determination and ability to grow, Euro-Rijn Group offered me the chance to work as an Administrative Assistant. I obtained several certifications and further developed myself. I am currently very happy at this position.

What makes your job interesting?

Veronique: Definitely my colleagues. Obviously we do a very precise and serious job, but we do it with a smile because of the great working atmosphere.

What quality do you think is important in your position?

Veronique: I would say there is more than one specific quality essential to perform this job. It is really important to be accurate, calm and stress resistant. It is also important to work fast and to be able to handle the stress during busy moments.

What is the working atmosphere like at your job?

Veronique: Really nice! I always say “treat others the way you like to be treated” and in our team everyone treats each other with respect and friendliness. This way we create a great working atmosphere for ourselves and others.

How do you feel about Euro-Rijn Group as an employer?

Veronique: Euro-Rijn Group provides me with the ability to grow within the company. So I am very happy with my employer. Right now, for example, they give me the ability to develop myself and grow to become an assistant forwarder and eventually even a full forwarder.

What is the best work advice you have ever received?

Veronique: I was 22 years old when I started working for Euro-Rijn Group so I have received a lot of great advice throughout my time here. I’d say the best advice I have gotten is “trust yourself”.

Where do you see yourself in 10 years?

Veronique: In 10 years I would like to work as an assistant forwarder. This so I can help out the manager and director.

What does a typical day look like at your job?

Veronique: Because of the variety at my job it is hard to describe my typical day. No day is ever like the other. For example one day I could be getting calls all day long and the other day I could get no calls at all, but I have to handle the registration of 30 trucks that enter or leave the premise. Because of the many different logistics processes my job has a lot of variety.

What would you say to people considering applying for a job at Euro-Rijn Group?

Veronique: I would say Euro-Rijn Group is a great employer and we work in a great team. You have to work hard and learn the different aspects of the work we do here, but once you do, it is a nice and fun working environment.